Occupational Summary:
The Compliance Specialist is responsible for the administrative support of all continuing education completions and follow-up within the organization. This will include: the oversight of onsite, online, seminars, and conference applications.
The Compliance Specialist should be professional and courteous in their communication, detail-oriented, computer literate, and able to forecast what will be needed for each event; essentially a good planner. The Compliance Specialist must be highly organized in order to ensure that all course offerings and credit postings are completed, follow-up takes place as needed, and credit is properly posted with applicable regulatory boards. It is imperative that this person be strong in telephone and e-mail communication, in order to maintain communication with regulatory boards and internal team members.
Work Performed:
The compliance specialist will perform [at a minimum] the following tasks:
• Responsible for state required course offerings prior to the completion of all education events/courses within the organization, including but not limited to, the oversight of on-site, self-study, online, seminars, and conferences.
• Responsible for posting continuing education (CE) credit for attendees to the applicable regulatory boards for all education events/courses within the organization, including but not limited to, the oversight of on-site, self-study, online, seminars, and conferences.
• Responsible for ensuring all credit posting fees are included in the course record.
• Responsible for closing the course record once roster and billing has been completed.
• Must be extremely proficient on the computer and web navigation. Special emphasis on Microsoft Office Suite of products (Word, Excel, Access, Outlook)
• Responsible for tracking and managing multiple incoming event rosters with necessary reminders and follow-ups (project management).
• Required to maintain multiple databases (database management)
• Will need to be focused on excellent customer service and have the ability to remain calm in a fast-paced atmosphere.
• Must have excellent communication in phone, written, and email communication.
• Periodically provide front-line telephone support.
• Responsible for managing records & archives.
MINIMUM HIRING SPECIFICATIONS
EDUCATION/TRAINING
Position requires extensive analytical, organizational, technical and communications skills generally acquired through completion of an associate-level degree program.
Position requires the following skills:
• Analytical/Detail oriented
• Organization
• Computer Expertise on MS Office Applications specifically Excel.
• Web navigation proficiency
• Communication (Listening / Phone skills / Verbal/ Written)
• Problem Solving
• Documentation
• Conflict resolution
• Multi-tasking
EXPERIENCE
Work requires a minimum of three years experience within a similar compliance position. Insurance, education, or healthcare industry preferred.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Send resume to this posting.
Phone calls or onsite visits will not be accepted.